At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment.

 

At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace. The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role.

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Want to be a part of our team?

The Customer Service and Support function are responsible for activities related to assisting, supporting, and resolving customers’ questions specific to products and services.

The Customer Support area is responsible for assisting customers by providing information about products and/or services, answering questions, and resolving problems and issues.
The Call Center focus specializes in placing or answering calls to customers related to pre-and post-sales service.

Requires to maintain product knowledge and awareness of customer service policies.

May develop business opportunities based on calls.

Incumbents in this job family are typically responsible for directing and guiding the work of teams and/or individuals.

Typically incumbents would be responsible for performance reviews, pay reviews, and may have hire/fire decision-making authority.

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Working at NTT

• The Customer Service and Support function are responsible for activities related to assisting, supporting, and resolving customers’ questions specific to products and services.
• The Customer Support area is responsible for assisting customers by providing information about products and/or services, answering questions, and resolving problems and issues.
• The Call Center focus specializes in placing or answering calls to customers related to pre-and post-sales service.
• Requires to maintain product knowledge and awareness of customer service policies.
• May develop business opportunities based on calls.
• Incumbents in this job family are typically responsible for directing and guiding the work of teams and/or individuals.
• Typically incumbents would be responsible for performance reviews, pay reviews, and may have hire/fire decision-making authority.

 

What will make you a good fit for the role?

Join our growing global team and accelerate your career with us. Apply today.

Equal opportunity employer

Closing Date : Ongoing 

HOW TO APPLY

Click Here to Submit your CV and Application on Company Website

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